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FAQ's

Q1. Are Phonecards the cheapest way to make international calls ?

Yes.  With rates as low as 2.5c/min including VAT, you simply cant get a better deal.

Q. How do they work ?

It’s simple you prepay for a Phonecard. We give you an access number to dial from your landline or mobile – you enter a PIN we give you and then dial your international phone number.

Q. What do I get ? Do I get a physical card in the post ?

You will be sent a PIN by e-mail or over the phone, you will not receive anything in the post.

Q. If I buy in bulk can I save more ?

Yes. If you order €100, you get €10 Free.

Q. Can I use from a mobile ?

Yes- you can use our phonecards with a 1850 number. There are surcharges when calling from a mobile or payphone. Mobile phone operators may charge roaming fees when using your phone abroad.

Q. How long do I have to use up credit ? What is billing increment?

All orders are sent in €20 or €30 increments. Each PIN lasts 90 days from first use. Increment is 2 mins.

Q. Can I use my Phonecard to call from other countries ?

Only the Travel card can be used to call from 30 countries outside Ireland.

Q. How many countries can I call with each phone card ?

You can call about 150 counties with every phone card.

Q. What happens when I run out of credit ? Will you charge my credit card automatically ?

We will not automatically charge you - it's up to you to re-order when you are ready. If you want to keep the same PIN - please call us at 1 890 886 005 to top up your PIN.

Q. Are there any oher charges that apply ?

As with most phone cards maintenance charges may apply.

Q. If I have more questions - what is the best way to contact Phonecards ?

You can contact us at 1 890 886 005

Q. Do I pay more from payphone or mobile?

Yes- there is a regulated payphone access levey from payphone and mobile access levy from mobile when using a 1800 number from them. Always use a 1850 number from a mobile or payphone.

Q. Tell me more about Phonecards.ie

Click here to find out more.

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  Country Rate  
Argentina Landline 0.049  
Australia Landline 0.025  
Austria Landline 0.03  
Bangladesh Landline 0.14  
Belgium Landline 0.04  
China Landline 0.019  
Denmark Landline 0.035  
Finland Landline 0.035  
France Landline 0.029  
Germany Landline 0.029  
Greece Landline 0.045  
Guatemala Landline 0.18  
Hong Kong Landline 0.02  
India Landline 0.145  
Indonesia Landline 0.089  
Ireland Landline 0.02  
Israel Landline 0.029  
Malaysia Landline 0.029  
Mexico Landline 0.07  
Netherlands Landline 0.035  
New Zealand Landline 0.03  
Norway Landline 0.035  
Pakistan Landline 0.19  
Peru Lima 0.049  
Philippines Landline 0.145  
Poland Landline 0.025  
Russia Landline 0.039  
South Africa Landline 0.059  
Spain Landline 0.025  
Sweden Landline 0.035  
Switzerland Landline 0.035  
Thailand Landline 0.059  
United Kingdom Landline 0.025  
United States 201 0.025  
Vietnam Landline 0.19  

 

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